❓ Frequently Asked Questions
Why choose us as your preferred EV Charger supplier?
We offer a professional technical team and a wide range of products following international standardization designs. Our products pass rigorous laboratory tests and application scenario validations. We are among the few vendors capable of achieving both CE and UL certifications with extensive global project experience.
What are the advantages of your charging products?
Our products feature telecom-level design, support multiple standards (CCS-1/2, CHAdeMO, GB/T), and prioritize quality with wider voltage ranges and better temperature adaptation. We utilize advanced modular designs for longevity and offer professional technical support.
Can you explain the differences in global DC fast charging standards?
There are 5 main standards: CCS-1 (North America), CCS-2 (Europe), CHAdeMO (Japan), GB/T (China), and Tesla. Each is designed for specific regions and vehicle models, such as the Chevy Bolt for CCS-1 or BMW i3 for CCS-2.
Does higher output power always mean faster charging?
Not necessarily. Charging speed is often limited by the vehicle's battery capacity. However, high-power chargers are significant as they can support dual connectors to charge two vehicles simultaneously and provide future-proofing for next-generation batteries.
How do you provide after-sales support?
We provide comprehensive technical training, including written materials and videos, to help customers master maintenance and parts replacement. For urgent situations, we provide professional technical support to ensure minimal downtime.
Do you have experience with international projects?
Yes, we have implemented numerous overseas projects, including integrating EV chargers with PV systems in the UK, freeway charging networks in the US, and providing DC fast charging services for major automaker fleets.