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Frequently Asked Questions
Q1: Are you a professional EV charging station manufacturer?
Yes, we are a professional manufacturer with extensive experience in the new energy EV charger industry, featuring dedicated R&D teams and multiple automated production lines.
Q2: What is the Minimum Order Quantity (MOQ)?
The MOQ depends on specific customer requirements and the features of the chosen product.
Q3: What are the shipping options and costs?
For smaller orders, we ship via express (FEDEX, DHL, TNT). Larger orders can be shipped by sea or air. We provide quotes based on EXW terms for your convenience.
Q4: What is the typical delivery time?
Generally, delivery takes between 3 to 25 days after receiving advance payment, depending on the order quantity and specific items.
Q5: Can I customize the logo and packaging?
Yes, we offer customization for logos, colors, cables, enclosure boxes, and cartons to meet your specific needs.
Q6: Are the chargers tested before shipping?
Absolutely. All major components are tested during assembly, and every single charger undergoes full functional testing before shipment.
Greenvora Charger
