Frequently Asked Questions
Can I visit your factory?
You are highly welcomed to visit our factory at any time to inspect our production processes and quality standards.
Are you a manufacturer or a trading company?
We are a professional manufacturer with 30 years of R&D and production experience specializing in EV charging solutions.
Do you test all chargers before shipping?
Yes, all major components are tested before assembly, and each finished charger undergoes full functional testing before being shipped.
What is the warranty period for your EV chargers?
We provide a comprehensive two-year warranty. During this period, we offer technical support and replace parts if any quality issues arise.
Can you produce based on specific samples or drawings?
Yes, we can produce according to your samples or technical drawings, including building necessary molds and fixtures.
What networking and management platforms are supported?
Our chargers support Ethernet and 4G modules and are fully compatible with the OCPP 1.6J charging cloud platform.