❓ Frequently Asked Questions
Can I visit the production facility?
You are highly welcomed to visit our factory at any time to inspect our production processes and quality management.
Are you a manufacturer or a trading company?
We are a professional manufacturer with 30 years of R&D and production experience in the electrical and charging solution industry.
Do you test all chargers before they are shipped?
Yes, all major components are tested before assembly, and every single charger undergoes full functional testing before being dispatched.
What kind of warranty do you provide?
We provide a comprehensive two-year warranty. During this period, we offer technical support and replacement of parts for any quality-related issues.
Can you produce equipment based on custom samples?
Yes, we can produce according to your specific samples or technical drawings, including building necessary molds and fixtures.
What standards do your charging stations comply with?
Our products are fully compliant with international standards including IEC 61851-1 and IEC 61851-21-2, holding CE, TUV, and RoHS certifications.