❓ Frequently Asked Questions
Are you a professional manufacturer?
Yes, we are a professional manufacturer with over 30 years of R&D and production experience in the power and charging industry.
Do you test all of your chargers before shipping?
Absolutely. All major components are tested before assembly, and each individual charger undergoes full functional testing before being dispatched.
What is the warranty period for the DC charging stations?
We provide a comprehensive two-year warranty. During this period, we provide full technical support and replace parts if any quality issues arise.
Can you produce equipment based on specific samples?
Yes, we can produce according to your samples or technical drawings. We have the capability to build necessary molds and fixtures for customized requirements.
What is the protection rating and networking capability?
Our stations feature an IP55 protection rating and support both Ethernet and 4G wireless modules for stable networking and platform integration.
Does the charger support OCPP 1.6J?
Yes, our DC charging stations fully support the OCPP 1.6J protocol, allowing for seamless integration with various charging cloud platforms.