❓ Frequently Asked Questions
Can I visit your production facility?
You are highly welcomed to visit our factory at any time to see our production processes and quality control measures.
Are you a manufacturer or a trading company?
We are a professional manufacturer with 30 years of R&D and production experience in the industry.
Do you test all chargers before shipping?
Yes, all major components are tested before assembly, and each charger undergoes a full functional test before being shipped.
What is the warranty period for the charging stations?
We provide a two-year warranty. During this period, we offer technical support and replacement parts for any quality-related issues.
Can you produce equipment based on specific samples?
Yes, we can produce according to your samples or technical drawings, including the development of necessary molds and fixtures.
What protection standards do these chargers meet?
Our DC charging stations feature an IP55 protection rating, making them suitable for robust outdoor public use in various weather conditions.