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Frequently Asked Questions
Q1: What is the output power range of this EV charging station?
A: This station supports a versatile output range from 7kW to 22kW, catering to various electric vehicle charging needs.
Q2: Can the charger be installed outdoors?
A: Yes, the charger is IP54 rated, which provides excellent protection against dust and water, making it suitable for both indoor and outdoor installations.
Q3: What safety features are integrated into the device?
A: It includes comprehensive protection systems such as Over Voltage, Over Heat, and Over Current protections to ensure a safe charging process.
Q4: Does the charger support smart communication?
A: Yes, it supports 2G, 3G, and 4G communication protocols for remote monitoring and management.
Q5: What certifications does this product hold?
A: Our EV chargers are fully certified with CE, ISO, TUV, and RoHS standards, ensuring global compliance and quality.
Q6: What installation options are available?
A: The unit is designed for flexibility and can be either wall-mounted or installed on a pedestal based on your site requirements.