Frequently Asked Questions
Are the charging ports compatible with vehicles in different countries?
Yes, our chargers support multiple international standards including CCS1, CCS2, GB/T, and CHAdeMO to ensure global compatibility with most mainstream EVs.
What is the estimated service life of these systems?
The overall system lifespan is approximately 8–10 years. The energy storage batteries are designed to support 3000+ cycles, offering long maintenance intervals and reliable performance.
Can the system operate in extreme weather conditions?
Absolutely. Our devices are tested and certified to operate in environments ranging from -20°C to 55°C, featuring IP54/IP65 protection against heat, cold, dust, and humidity.
Is professional installation complicated?
Floor-mounted chargers require basic electrical wiring. However, our mobile energy storage units are designed for plug-and-play use, requiring no major civil engineering or site modification.
Does the system support remote monitoring?
Yes, it features cloud-based platform support which enables real-time monitoring, remote diagnostics, and instant alerts via mobile or desktop interfaces.
Can you provide customization for branding?
We fully support OEM/ODM customization, including housing color selection, logo printing, customized system UI, and specific hardware adjustments to meet your brand requirements.