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Frequently Asked Questions
1. What charging interfaces are compatible with your systems?
Our systems are compatible with CCS1, CCS2, GB/T, and CHAdeMO, supporting the vast majority of mainstream electric vehicles worldwide.
2. Can the charging and energy storage system be remotely monitored?
Yes, the system supports cloud-based platform integration, allowing for real-time monitoring, remote diagnostics, and instant status alerts.
3. How does the system handle extreme weather conditions?
The devices are rigorously tested for environments ranging from -20°C to 55°C and carry an IP54/IP65 protection rating, making them suitable for high heat, cold, dust, and humidity.
4. What is the expected service life of these systems?
The overall system lifespan is typically 8–10 years. The energy storage batteries support over 3000 charge cycles, ensuring long-term reliability.
5. Do you provide solutions for locations without grid access?
Absolutely. We offer off-grid solutions, including solar + storage + diesel hybrid systems, to ensure continuous power in remote or unstable areas.
6. Can the storage system help in reducing operational electricity costs?
Yes, our systems support peak-shaving and valley-filling strategies, allowing you to store energy during low-rate periods and use it during peak-rate times to optimize your ROI.