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Frequently Asked Questions
What is the difference between 3.5KW and 7KW charging?
The 3.5KW charger operates at 16A, while the 7KW version operates at 32A. The 7KW model charges your electric vehicle approximately twice as fast as the 3.5KW model, provided your vehicle's onboard charger supports 32A.
Is this portable charger compatible with my EV?
Our chargers support multiple interface types including Type 1 (J1772), Type 2 (Mennekes), Tesla, and GBT standards. Please select the connector that matches your vehicle's inlet.
Can I use this charger outdoors in the rain?
Yes, the product is rated IP66/IP67, meaning it is highly resistant to water and dust. It is designed to work safely in various weather conditions, though we recommend keeping the plug connection dry.
How do I adjust the charging current?
The charger features a current adjustment function (6A to 32A). You can switch the current setting via the control box to match your home's circuit capacity or your vehicle's needs.
What safety protections are built into the device?
The charger includes an OLED display for real-time voltage monitoring and features Type A RCD protection. It also has built-in protections against over-voltage, under-voltage, overheating, and short circuits.
Does it require professional installation?
No, this is a "Plug and Play" portable charger. Simply plug it into a suitable power outlet (220V/380V depending on model) and connect it to your car to begin charging immediately.