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Frequently Asked Questions
Why choose us as your preferred EV Charger supplier?
We have a professional technical team with long-term industry vision, offering a wide range of products that meet international standards. Our chargers pass rigorous laboratory tests and we are capable of achieving both CE and UL certifications.
Is there experience in implementing overseas charging station projects?
Yes, we are pioneers in overseas projects, cooperating with power companies in the UK for PV system integration, and operators in the US for highway fast-charging networks.
What are the advantages of your products?
Our products feature telecom-level design, supporting multiple standards (CCS-1/2, CHAdeMO, GB/T). We prioritize quality with wide voltage ranges, advanced modular design, and high protection grades.
What are the differences between global DC fast charging standards?
There are 5 main standards: CCS-1 (North America), CCS-2 (Europe), CHAdeMO (Japan), GB/T (China), and Tesla. We provide solutions that cover most of these international requirements.
Does higher output power always mean faster charging?
Not necessarily. Charging speed is often limited by the vehicle's battery capacity. However, high-power chargers support dual connectors for simultaneous charging and future-proof your investment as battery technology improves.
How do you provide after-sales support?
We provide comprehensive technical training, including written materials and videos. For urgent situations, professional technicians are available to provide support to ensure your equipment operates correctly.