Frequently Asked Questions
How about your Lead time?
Generally, it will take 15 to 25 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Do your products have quality certification?
Yes, we have a very strict quality control system. Our EV charging products pass with CE & TUV certifications to ensure the best quality.
How long is the warranty?
The warranty of our products is 12 months upon the receipt of your shipment under normal circumstances.
What is your guarantee of after-sale service?
In response to every single after-sale request within the warranty, we will appoint a one-on-one technician for timely online aid.
Can you provide customized service?
Yes, we have been involved with OEM and ODM projects since 2012, allowing us to provide professional customized services for our clients.
Can the EV charger charge all electric vehicles on the road?
Yes, all models of our EV Charger work with all Electric Vehicles. Tesla vehicles require a J1772 to Tesla adapter to work with our chargers.
Greenvora Charger
