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Frequently Asked Questions
What is the charging capacity of this EV station?
This station provides a rated power of 7kW, suitable for standard AC charging requirements for electric vehicles.
Is the charger compatible with different vehicle standards?
Yes, it supports multiple charging interfaces including GB/T, CCS1, CCS2, and CHAdeMO to ensure broad compatibility.
Can this unit be installed outdoors?
Absolutely. It features an IP55 protection rating and an operating temperature range of -40°C to +60°C, making it durable for various weather conditions.
What are the available methods to start a charging session?
Users can start charging via RFID card swiping, mobile APP (QR code scanning), scheduled appointments, or simple plug-and-play.
Does the product come with any safety certifications?
Yes, the charging station is CE and TUV certified, ensuring it meets high international safety and quality standards.
What safety protections are built into the hardware?
The unit includes overvoltage, overcurrent, leakage current, and temperature protection, as well as adhesion detection for maximum user safety.