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Frequently Asked Questions
How fast can this 120kw unit charge an electric vehicle?
The 120kw High-Power unit can charge most standard electric vehicles to 80% capacity in approximately 30 minutes or less, depending on the vehicle's battery management system.
Does the station support simultaneous charging for two cars?
Yes, this model features a dual-gun configuration, allowing two vehicles to be charged at the same time, making it ideal for busy public or commercial charging hubs.
Is this charging station suitable for outdoor installation?
Absolutely. With an IP54 protection rating and an operating temperature range of -30°C to +60°C, it is designed to withstand harsh outdoor environments, including rain and extreme temperatures.
What communication protocols and payment methods are supported?
The station supports the OCPP 1.6J protocol for remote management and offers multiple user authentication and payment options, including RFID, scanning codes, and mobile payments.
What safety protections are integrated into the system?
It includes comprehensive protection features such as over-voltage, over-current, heat protection, and a ground fault circuit interrupter to ensure total safety during high-frequency usage.
What are the standard packaging and shipping terms?
Products are typically secured with cardboard shells and wooden stakes/cartons for safe transport. We accommodate various delivery terms including sea freight and air freight based on requirements.